RETURN & REFUND POLICY
In order to offer competitively low prices online, we ask that return or cancellation requests be in writing and submitted through email found on our website and must follow the policies as written below:
Order Cancellation Policy:
Cancellations requested within 1 business day will incur a $500 nonrefundable cancellation fee. Cancellations requested after 1 business day from placing an order online or by phone will incur a 20% restocking and/or cancellation fee in addition to any shipping charges that have been incurred. Any order cancellation request must be in writing and requested through our email found on the website.
You may request a return with our customer service department after the item has been delivered. Any returned item must be freight pre-paid by customer. All shipping charges are non-refundable. Any returned item must be in the original packaging and must be brand new, in perfect condition. Any custom made golf carts are non-refundable. Any authorized return will incur up to a 20% restocking fee. Items that are refused and returned due to shipping damage will not incur any return fees. Any Return Request must be in writing and requested through our email found on the website.
Terms of service
WAVIER OF LIABILITY & TERMS and CONDITIONS OF PURCHASE
By clicking “Submit Order” or by placing a “Phone Order”, I am authorizing payment from my credit card account, Pay Pal account, or any other form of payment I have supplied to American Carts LLC. for this purchase. I have read, understand, and agree to the American Carts LLC terms and conditions of sale policy, manufacturers’ warranty policies, and product return policy. I fully agree to all the terms and conditions set forth in these policies located on this web site at www.americancarts.com
By purchasing any items online (this website) or off-line (via phone or in person), I, as buyer, acknowledge and agree to be above 18 years of age. Buyer understands and agrees that what is posted in writing on this site are the only descriptions and features American Carts LLC claims or offers on any vehicle for sale on this site. Buyer acknowledges to have read and understands the terms and conditions of sale, vehicle listing, description, tech information, and features, and by purchasing any vehicle online (this website) or off-line (via phone or in person) has been informed via the written listing on this site of the vehicle’s features, description as well as terms and conditions of sale and return policy. Buyer fully agrees that any and all issues will be handled in accordance with the binding terms and conditions of sale policy (found here) and the warranty policy clearly stated on the items listing page. American Carts LLC reserves the right to refuse service or sell to, cancel orders, and or refund payments to anyone. American Carts LLC reserves the right to change or delete vehicle as well as gear (accessories) listings. American Carts LLC reserves the right to change feature listings without notice and to ship the new item models without notice as models change. Prices, specifications, and images are subject to change without notice. Buyer acknowledges and agrees that American Carts LLC is not responsible for listed features, typographical or illustrative errors. Titles (MSO’s) are created by the factory, not American Carts LLC, American Carts LLC works diligently to get all titles out promptly. On average MSO’s are sent out 4 to 14 days after the vehicle is received by you on all eligible carts. In some cases, titles can take longer to receive. At no point will American Carts LLC be held liable for delays or the amount of time the factory takes to ship out MSO’s.
Electronic Signatures. You acknowledge that by clicking on the “X” button on “I agree to the Terms and Conditions of Sale Agreement and Warranty policy, You are indicating Your full intent and full agreement to all terms and conditions of the agreement and warranty policy and that your clicking “YES” with an “X” shall constitute your signature and acceptance to the agreement.
The pictures provided on this website are only a representation of the actual product being sold. On occasion, the factory may without notice make changes to any product that is not represented in the pictures provided. We will make every attempt to keep all of our pictures, specifications, and color changes as up to date as possible. At no point will American Carts LLC be held liable for factory authorized changes in design, specification, or color variations. The pictures provided on this website are only a representation of the actual unit being sold. On occasion, the factory may without notice make changes to the units that are not represented in the pictures provided. American Carts LLC will make every attempt to keep all of its pictures, specifications, and color changes as up to date as possible. At no point will American Carts LLC be held liable for factory authorized changes in design, specification, or color variations not represented by our pictures or specification sheets.
I, as buyer, acknowledge and understand that riding a golf cart is a dangerous activity that requires various degrees of skill and experience for individual riders. I, as buyer, understand that these activities can result in serious injury to the person and damages to property and voluntarily assume any and all risk associated with loss, damage, or injury while riding the vehicles advertised on our website. I, as buyer, am aware of the risks, hazards, and dangers of personal injury, death, and disability inherent with the specific use of these vehicles as well as the inherent risks, hazards, and dangers of personal injury and disability increase with inexperienced riders. I as buyer fully understand that I am responsible for selecting the correct cart if purchasing a unit(s) for a child. I, as buyer, agree to release and forever discharge American Carts LLC or its parent company and their agents, servants, employees, officers, directors, trustees, and all other persons or entities acting on their behalf and the manufacture from any and all claims, actions, damages, liabilities, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to your participation or use of these vehicles, use of equipment or property supplied by American Carts LLC or its parent company or your presence upon the premises, whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, manufacture or distributor. By this Agreement, it is my intention as buyer, to surrender and waive any rights to sue or exercise any legal rights to seek damages from American Carts LLC or its parent company and their agents, servants, employees, officers, directors, trustees, and all other persons or entities acting on their behalf. I as buyer agree to pay notary fees of ($10) per signature if required by my state’s DMV. This Agreement shall be affecting and binding upon my heirs, agents, personal representatives, and assigns. I, as buyer, hereby certify that I am over the age of 18 years of age. I, as buyer, have carefully read the foregoing and acknowledge that I understand and agree to all the above Terms and Conditions. I have had the opportunity to ask any and all questions regarding this Agreement and the effect of the same. I, as buyer, am aware that by purchasing this item and sending/remitting payment for it/them, I assume all risk, and waive and release certain substantial rights that I may have or possess. I, as buyer, therefore release all liability and waive all rights I may have in regards to my child’s, or myself, activities with any items purchased from American Carts LLC
Important Limitations on your rights: I, as buyer, have carefully read the Terms and Conditions agreement as well as the warranty policy and acknowledge that I understand and agree to all the Terms and Conditions and Warranty Policy. I have had the opportunity to ask any and all questions regarding this Agreement and Warranty and how they relate to my purchase. I, as buyer, am aware that by purchasing this item and sending/remitting payment for any item(s), I assume all risk, and waive and release all legal rights that I may have or possess. I, as buyer, therefore release all liability and waive all legal rights I may have in and with any items purchased from American Carts LLC. Any and all issues or problems will be solved in accordance with the terms agreement and warranty policy specified in this binding contract. By purchasing a product from American Carts LLC, once the order has been shipped you agree that you waive your right to any chargeback on your credit card or Pay Pal account under any circumstance (except non-receipt of order) and will handle any and all issues in accordance to our terms and conditions policy and warranty policy.
You (by purchasing from American Carts LLC) agree that Texas law (regardless of conflicts of law principles) shall govern this Agreement, that any dispute arising out of or relating to this Agreement shall be subject to the exclusive venue of the federal and state courts in the State of Texas at American Carts LLC sole option, and that you submit to the exclusive jurisdiction of the federal and state courts in the State of Texas. The failure of American Carts LLC to exercise or enforce any right or provision of the this agreement shall not constitute a waiver of such right or provision. The failure of American Carts LLC or You to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. This Agreement, accepted by You, upon Your purchasing from American Carts LLC, contains the entire agreement between you and American Carts LLC. . If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.
Warranty is one year bumper to bumper parts excluding wearable parts.
WARRANTY WILL BE ON THE ENGINE AND ALL MANUFACTURE DEFECTIVE PARTS.
WE WILL NOT PAY FOR OR BE HELD RESPONSIBLE FOR:
• Compensation for inconvenience or loss of use.
• Shipping cost of sending us back the defective part from you to us or vice versa.
• The cost of third party labor and any additional parts required to remove the defective parts and to complete installation of a replacement part.
• Standard wear and tear: plastic parts & components (color-coordinated housings, etc.) brakes, brakes handles, seats, lights, belts, tires, and batteries. (manufacturer only provides starter batteries)
• Any consequential or incidental damages, such as the cost of a rental car, loss of income, towing charges, telephone calls, property damage, or legal fee and costs.
• Extreme riding, racing, or competition
• Use as a commercial or rental vehicle
• Vandalism, fire, or theft
• Crash or accident
• Unauthorized outside repair
• Warranty does not cover any towing or shipping charges from us to you.
Warranty is covered at our location if you bring it to our shop we will fix or repair the unit at our cost if the unit was not damaged or wrecked, and the parts are under warranty.